Policies2018-10-22T06:43:43+00:00

Our Policies

Please take a moment to read our policies prior to booking your stay. Thank you!

Cancellations and Changes
Due to our intimate size, cancellations affect us significantly, so we strictly adhere to our stated policies. Changes or cancellations must be made 14 days prior to the date of your reservation.  If you cancel outside 14 days you will receive a full refund of your deposit less a $25 processing charge. If you cancel within 14 days of your reservation, the first night prepayment made at time of booking will be forfeited. Bookings made within 14 days are firm.

  • On some Holidays and Special Events, there is a 30 day cancellation period for all reservations.  There may be a longer cancellation period with certain contract bookings.
  • Changing your reservation after your initial reservation may affect the rate and/or availability of rooms.
  • The first night is charged (prepayment) at time reservation is accepted. All remaining balances are charged upon arrival.
  • If you do not check-in on the date of your reservation and you have not called to cancel before the day of check-in, you will be charged for the entirety of your reserved stay.
  • You are responsible for all nights reserved. We regret no refunds for early departures or unused nights.
  • There is at least a 2-night minimum on weekends during high season, more for holiday/special events. Please inquire.

Extra People in Cottages/Children/Infants

  • Please call ahead (707-869-8105) if the number of people in your party exceeds 2 (for all cottages except 2 bedroom cottages) or 4 (for 2 bedroom cottages) even if the extra guests are infants or children.
  • Not all cottages can accommodate extra people and not all cottages are appropriate for children/infants.
  • If you arrive with more people (adults or children or infants) than your cottage can accommodate and have not pre-arranged for the extra persons/children/infants, then we may not be able to honor your booking.
  • If we are able to accommodate, there is an “extra person” charge of $35/night for any additional persons including infants and children.

Check-In and Check-Out
Check-in is between 3 and 6 pm.
Check-out time is 11 am.
Late arrivals: Please contact the property ahead of time if you are planning to arrive after 6 PM so we can arrange to put your key in a lockbox.

Smoking
There is no smoking allowed in the cottages, on the decks, by the pool,  or in the parking area.  Guests are only  allowed to smoke in a designated smoking area located in our garden area.

Quiet Hours
Quiet hours are from 10pm until 8:30 am. We ask people to move inside from their outdoor porches at 10 PM, the latest. We don’t allow loud talking or disruptive partying. We don’t allow radios, CD players, ipods, etc. anywhere (even the pool area) unless you are using earbuds. If you wish to be vacationing with a “party” atmosphere, we can provide referrals.

Credit Cards Accepted
We accept these credit cards: American Express, Discover, MasterCard, Visa, Diner’s Club

Dog Policy
Please note:  Not all of our cottages are dog-friendly.  You cannot make your reservation on-line if you are bringing a dog.  You need to call 707-869-8105 to make your reservation if your pet will be with you. If you come with your pet, and you have not informed us, we will not be able to accommodate  unless there is a  pet-friendly cottage available.  In our pet-friendly cottages, we only allow “well-behaved” dogs.

Here are the specifics dog policies:

  • There is a $25 charge for each dog per night.
  • Your dog may not be left alone in guest rooms.
  • Please keep your dog on a leash in public areas per county law.
  • When you choose to have breakfast on your deck, your dog is welcome to join you.
  • We ask that your dog be clean, well groomed, and have current shots and flea & tick care.
  • An aggressive dog is not welcome, nor are young pups.
  • If your dog is disturbing other guests (barking, aggression), you will be asked to leave and will be responsible for your entire reservation.
  • Your  dog must be good around other people and  other dogs.
  • You  will be responsible for any damages, injury or lost revenue, that may be caused by your dog.
  • Your credit card on file will be charged for any and all damage done by your dog.
  • Dogs are not allowed in Pool Area. Dogs are not allowed in main lodge/lobby during breakfast.

“Cozy getaway with beautiful gardens. The cottages are clean, comfortable, and create the perfect getaway. This place gives the illusion that you have escaped to the woods, white still being conveniently close to town and walking distance to restaurants. The pool lounge was the ideal place to wind down after a long day in the sun at the river. We couldn’t ask for a better stay and can’t wait to return!”

– San Francisco @ TripAdvisor

Outdoor Fun in Sonoma County’s Russian River and Redwoods Area – SF Chronicle

Discover the natural wonders of Sonoma County, just an hour north of San Francisco, where travelers have enjoyed outdoor adventures for more than a century — from the first visitors arriving by train in the 1870s, to crowds dancing under the stars to Big Band sounds in the 1940s and 50s, to the LGBTQ community that claimed this area as their playground from the 1970s on.

It’s an outdoor paradise, perfect for hiking, biking, kayaking, canoeing, swimming, fishing, camping, horseback riding and even zipping through the treetops. Blend in fine wines, farm-to-fork cuisine, craft beers, artisan spirits, and all that the wine country lifestyle has to offer and Sonoma County’s river and redwoods make a perfect getaway destination, and a great addition to your visit to San Francisco.

On the Russian River

Known locally just as “The River,” this lazy, winding waterway offers something for almost everyone.

Paddle down an isolated, wildlife-abundant section of the upper Russian River, then dine on culinary delights on the Gourmet Brunch Tour from River’s Edge Kayak & Canoe Trips. Learn how to paddle board and then take a two-hour trip on verdant waters near Wohler Bridge with Rubicon Adventures. For do-it-yourself-ers, Russian River Adventures offers self-guided day trips in inflatable kayaks for a half day (four miles) or full day (nine miles) with a shuttle to return you to your car. Or enjoy a 10-mile, self-guided canoe or kayak trip with a return shuttle at Burke’s Canoe Trips and Campground. Check the complete listing for Sonoma County Kayaking & Canoeing.

River beaches beckon to those who want to picnic, swim, fish or just relax. The county operates several riverfront parks, including Healdsburg Veterans Memorial Beach, Riverfront Regional Park, Mom’s Beach (aka Forestville River Access), and Steelhead Beach Regional Park, each offering unique settings for accessing the Russian River. Rent kayaks, canoes, paddleboats, beach umbrellas, beach chairs and more at the privately owned, down-home Johnson’s Beach & Resort, which has welcomed summer visitors for nearly a century. And Monte Rio Community Beach offers canoe and kayak rentals, barbecues, a boat launch and a snack bar. For more details, read Best River Beaches and Fishing Spots.

In the Redwoods

Stroll through towering, ancient trees in the serene and majestic Armstrong Redwoods State Natural Reserve. Or zip through the redwood canopy at Sonoma Canopy Tours for a green, family-friendly and educational high-flying adventure. The course includes seven zip lines (one is more than 800 feet long), two sky bridges, a magnificent spiral staircase and a rappel back to the forest floor.

Read the entire article.